1701 Privacy Policy – How We Handle Your Personal Information

When you register on 1701, we collect the personal details you provide, including your full name, date of birth, email address, mobile number, and your preferred payment method details. We also collect identity verification documents where required under Philippine regulations, such as a valid government-issued ID. During your use of the platform, we automatically gather technical data including your device type, operating system, browser, IP address, and session activity logs. This technical data helps us secure your account, detect unusual activity, and improve the overall performance of the 1701 platform for players across the Philippines. We may collect information about the bets you place, the sports markets you browse, and the promotions you claim, which allows us to personalise your experience and make our Latest Promotions more relevant to you. If you contact our support team, we retain records of those communications to maintain service quality and resolve any follow-up issues efficiently. All information is collected only for lawful purposes as defined by the Philippine Data Privacy Act of 2012 and its implementing rules.

The primary purpose for collecting your personal data is to operate your 1701 account, process deposits and withdrawals in Philippine pesos, verify your identity, and deliver the sports betting services you signed up for. We use your contact details to send you account-related notifications such as transaction confirmations, security alerts, and updates about changes to our Terms and Conditions or this Privacy Policy. With your consent, we may also send you information about relevant bonuses and promotions; you can opt out of marketing communications at any time through your account settings. Your data is used to carry out mandatory anti-money laundering checks and responsible gaming assessments as required by Philippine gambling regulations. We analyse aggregated, anonymised usage patterns to improve platform features, fix technical issues, and refine the betting experience across our Sports and Sports Events sections. We do not use your personal information to make automated decisions that produce significant legal or similarly serious effects without a human review process in place. We never sell your personal data to third-party marketers or advertisers under any circumstances.

1701 shares your personal information only in the limited circumstances described in this section, and never for purposes beyond those listed. We work with trusted third-party service providers — including payment processors, identity verification companies, and cloud infrastructure partners — who are contractually required to handle your data securely and only for the specific services they provide to us. Where required by Philippine law, a valid court order, or a lawful request from a regulatory authority such as PAGCOR, we may disclose personal data without prior notice to you. If 1701 undergoes a business transfer, merger, or acquisition, your data may form part of the transferred assets; you will be notified via the contact details on your account if this occurs and your data handling will continue under equivalent protections. We do not share your information with other betting platforms, third-party casinos, or any entity for the purpose of direct marketing without your explicit consent. All third parties with whom we share data are vetted to ensure their data handling standards are consistent with the requirements of the Philippine Data Privacy Act. Any onward transfer of data outside the Philippines is subject to appropriate safeguards including contractual data protection clauses.

We implement industry-standard technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. All data transmitted between your device and the 1701 platform is encrypted using secure protocols, and sensitive account credentials are stored in hashed form that cannot be reversed by our team. Access to your personal data within 1701 is restricted on a strict need-to-know basis; only staff members who require access to perform their authorised duties are granted it. We conduct periodic security reviews and vulnerability assessments to identify and address potential risks before they can affect our players. Your data is retained for as long as your account is active and for a further period as required by Philippine tax, anti-money laundering, and gaming regulations after account closure. Once the mandatory retention period has expired, your data is securely deleted or anonymised in accordance with our internal data lifecycle policy. If you have concerns about account security, we encourage you to review the guidance in our FAQ section on protecting your login credentials.

Under the Philippine Data Privacy Act of 2012, you have specific rights with respect to your personal data held by 1701, and we are committed to honouring those rights promptly and transparently. You have the right to be informed about how your data is being collected and used, which this Privacy Policy fulfils; you also have the right to access a copy of the personal data we hold about you by submitting a request through your account dashboard or by contacting our support team. You may request the correction of any inaccurate or incomplete personal information at any time, and we will process such corrections within the timeframes prescribed by applicable law. In certain circumstances you have the right to object to specific processing activities or to request the deletion of your data, subject to our legal obligations to retain certain records under Philippine gaming and financial regulations. You have the right to data portability, meaning you can request a structured, machine-readable copy of the personal data you provided to 1701 for your own purposes. If you believe your data privacy rights have been violated, you have the right to file a complaint with the National Privacy Commission of the Philippines. To exercise any of these rights, please refer to the contact information provided in the section below or visit our FAQ page for guidance on submitting a data request.

1701 uses cookies and similar technologies to keep you logged in between sessions, remember your language and display preferences, and ensure the platform functions correctly on your mobile device or browser. Strictly necessary cookies are always active because they are essential to the operation of your account and the security of your session; you cannot opt out of these without also losing access to the platform. We also use performance cookies that collect anonymised data about how players navigate the platform, which pages are visited most often, and where technical errors occur — this data is used solely to improve the 1701 experience and is never linked back to your personal identity. Functional cookies may remember optional preferences such as your preferred sports league view or your most recently visited section. You can manage non-essential cookie preferences through the settings in your browser; most modern mobile browsers used by Filipino players provide straightforward cookie management options. Disabling certain cookies may affect how some features of the platform display or respond, but your account and core betting functions will remain available. For more detailed questions about our use of cookies, the FAQ is a good starting point.

1701 may update this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements under Philippine law, or improvements to our platform services. When material changes are made, we will notify registered players using the contact information held on their account and update the revision date at the top of this page. We encourage you to review this Privacy Policy periodically so you remain informed about how your information is being handled. Your continued use of the 1701 platform after any updated policy has been published constitutes your acceptance of the revised terms. If you disagree with any changes, you should stop using the platform and submit an account closure request before the changes take effect. This policy is governed by the laws of the Republic of the Philippines, including the Data Privacy Act of 2012, its Implementing Rules and Regulations, and any applicable PAGCOR guidelines. For questions about this Privacy Policy or to submit a data subject request, please contact our support team using the details listed in the footer of this page.